I of course killed this redundent unscheduled backup. When I opened their BS product again (some few minutes later) it immediately started auto running a second full backup requiring another 2 hour to complete. I ran a full backup and set it to weekly auto incremental backup. Their software is also brain dead in its operation. Short of getting their corporate address, mailing them a letter, and only to get non-functional lip service from them. Notice how Acronis (in the US) in all of this is completely unaware and it is impossible to contact them. Is it any wonder their deliberate file server problem costs me money to fix? By the way they use an offshore outsourced contracted customer support center. Their blatant attempt to extort monies from me just to fix a problem they are maintaining. My question for them was straight forward "your software won't allow me to update do I need to renew my license"? They said I needed to pay per incident for support to get this sort of question answered. I have absolutely no issues connecting to other web sites or downloading and installing from other websites. Even though they have simply turned off their servers and are not allowing me to connect.
When I contacted their customer support they of course said I have to pay for support. It always 100% of the time says the registration server is unavailable.
It always 100% of the time fails to install saying I have the latest version. It always 100% of the time says when I start it that a new version is available. So, I licensed Acronis Home Backup and Recovery 2012.